If a claim cannot be resubmitted to the payer for payment, which activity passes the balance to the guarantor?

• A. Repair to secondary payer
• B. Export balance to write-off
• C. NRP (Next Responsible Party), moves the remaining balance to the next party in the filing order
• D. Complete appeal to payer

Answer: (C)

When a claim can’t be resubmitted to the payer, the system uses the Next Responsible Party (NRP) process to move the remaining balance to the next entity in the filing order. This routing continues down the chain of responsible parties, and if the guarantor is next in line, the balance is passed to them. This option is the correct fit because it specifically handles transferring remaining financial responsibility rather than retrying with payers, writing off the balance, or launching an appeal. The other actions either attempt another payer submission, remove the balance from accounts receivable, or pursue an appeal rather than reassigning responsibility.