Where can you identify the currently responsible payer from the Storyboard?

• A. In the Payer Details tab
• B. Visit Coverages Section of Storyboard
• C. In the Claims Log
• D. In the Dashboard

Answer: (B)

The concept here is where the system stores and displays which payer is responsible for processing the claim at the present moment. The Coverages Section of Storyboard is designed to show all payer coverages tied to the patient and clearly indicate which one is active and in effect. This active coverage determines the currently responsible payer, based on the date range and the coverage priority. The Payer Details tab focuses on a single payer’s information rather than who is currently responsible for the claim. The Claims Log records events for claims, not payer responsibility. The Dashboard gives a high-level view and typically doesn’t show the specific active payer. So you identify the currently responsible payer by visiting the Coverages Section of Storyboard.