Which action is part of resolving an NSF payment after locating the visit in Tx Inquiry?

• A. Click the Functions button and select Debit Adjustment
• B. Click the Tools button and select Reverse Payment
• C. Click the Settings button and select Debit Adjustment
• D. Click the Review button and select NSF Payment

Answer: (A)

When resolving an NSF payment, the needed step is to apply a debit adjustment to correct the previously posted cash receipt. After locating the visit in Tx Inquiry, you use the Functions menu to choose Debit Adjustment, which adjusts the debit entry tied to that NSF event. This action updates the patient’s account and the cash ledger so you can reprocess a payment or handle the write-off per policy. The other paths don’t perform this transaction-specific correction: reversing the entire payment, altering settings, or simply reviewing the NSF payment won’t adjust the original debit entry needed to move forward.