Which actions can cause a visit to be evaluated in a Retro Review workqueue?

• A. Adding a new coverage to a patient's filing order
• B. Removing a coverage from a patient's filing order
• C. Changing the filing order on the patient
• D. All of the above

Answer: (D)

Retro Review looks to re-evaluate visits whenever payer information or the billing sequence changes, because those changes can alter who should be responsible for payment and in what order. Adding a new coverage introduces another payer that could be primary or secondary, prompting a re-check. Removing coverage eliminates a payer from consideration, which can shift responsibility and require review. Changing the filing order changes which coverage pays first, so the system must re-evaluate to ensure the correct payer is billed first. Since any of these actions can affect how a visit should be billed, all of them can trigger a Retro Review evaluation.