Which role is typically authorized to delete and/or force resubmit charge sessions?

• A. Billing clerk
• B. Supervisor or Manager
• C. Physician
• D. IT

Answer: (B)

Authority and accountability govern who can delete or force resubmit charge sessions. Because these actions modify financial records and have immediate billing and compliance implications, they require oversight, justification, and an auditable trail. A supervisor or manager typically has the needed clearance to review the request, confirm it aligns with policy, and document the rationale and approval, ensuring proper separation of duties and traceability. Billing clerks handle routine data entry and standard submissions, but modifying or overriding transactions is outside their typical scope. Physicians are focused on patient care, not billing workflow, and IT staff handle system maintenance, access control, and security rather than performing transactional billing changes without formal authorization. So, the role with the appropriate authority to approve and monitor such changes is a supervisor or manager.